Questions

• My Refrigerator Doesn’t Run
• My Refrigerator Doesn’t Cool
• My Refrigerator is Too Cold (Freezing Food)
• My Refrigerator is Making Too Much Noise
• My Refrigerator Has Water Leaking Inside of it
• My Ice Maker is Malfunctioning and Won’t Produce Ice
• My Water Dispenser Doesn’t Work
• My Ice Dispenser Doesn’t Work
• My Refrigerator Won’t Defrost
• Defrost Drain Problems
• My Freezer is Cold, but My Refrigerator is Warm
• My Ice Maker Overflows
• The Light Inside My Refrigerator Doesn’t Work

Hello? Is Your Refrigerator Running? No Really…is it?

1. Check the Outlet

            Always check to make sure the refrigerator is plugged in and check your outlet to make sure it is working properly. If your outlet is working fine, try checking your circuit breaker.

2. Check Connections/ Wiring

Make sure to check your connections and make sure there is no corrosion.

3. Compressor

            If your refrigerator’s compressor doesn’t run this may be due to a faulty defrost timer. Contact a professional appliance technician to diagnose and replace it if necessary.

4. Overload Relay

            If your overload relay shuts down sporadically, you may need a replacement. Contact an appliance technician regarding replacement.

5. Thermostat

            You may have a defective thermostat. You can try to reset it. If it fails to reset, you will most likely need to replace it. Contact an appliance technician to diagnose this issue correctly.

My Refrigerator Is Not Cooling

1. Condenser Coils

            It’s possible your condenser coils need to be dusted off. Otherwise, the coils may overheat and stop working. If you have a long coil cleaning brush, you can try unplugging the unit and brush it off. Otherwise, please contact a professional to diagnose your refrigerator and possibly clear off your condenser coils.

2. Check Seals

            If you have a broke seal on your refrigerator door, warm air is pushing inside the unit causing it to not cool properly. Contact a professional to replace your refrigerator’s door seal.

3. Temperature Controls

Confirm that your thermostat is at the correct temperature. Typically, the temperature should be 38-40 degrees Fahrenheit.

4. Defective Condenser Fan

If your refrigerator’s condenser fan is faulty, cold air will not be able to flow through the vents. If this is happening, contact a professional to diagnose your refrigerator.

5. Compressor Issues

You can try checking for any clicking sounds coming from your refrigerator’s compressor when it tries to start.  If you hear a clicking sound, it may be a bad compressor. If this is happening, contact a professional to diagnose your refrigerator.

My Refrigerator is Too Cold, It’s Freezing My Food!

1. Check the Freezer’s Thermostat Setting

            If your refrigerator’s temperature is too high, it might make the top shelf of the refrigerator freeze. You can try adjusting the thermostat to see if this helps with the problem.

2. Fan Motor

The circulating fan motor might be blowing cool air through the freezer and it ends back up to the cooling unit. Contact a professional to diagnose this issue, they may need to replace this part.  

HELP! My Refrigerator is Way Too Noisy!

1. Internal Compressor Problem

The compressor moves the coolant through the unit, and the fan moves the air. Both have spinning motors that need lubricant to remain in good working order. When these items begin to fail, if they don’t shut down completely, you will hear the high-pitched noise of metal rubbing against metal. One solution is to level or balance the “adjustable feet” of your appliance to promote even distributions.

1. Evaporator Fan Defective

The refrigerator’s evaporator fan by become loose, causing noise. You may need to contact a professional for replacement.

1. Defrost Water Pan Rattles

The refrigerator’s Defrost Water Pan might be rattling after a replacement. This happens when it is place too close to the compressor. You may need to try repositioning the tray.   

My Refrigerator Has Water Leaking Inside of it!

1. Check the Lines to Your Dispenser

If the lines to your refrigerator’s dispenser are broken or defective, you must get them replaced Contact a professional about replacement.

1. Damaged drain pan

Your refrigerator’s drain pan could have cracks or holes in it. Contact a professional about replacement.

1. Clogged drain

If your refrigerator is experiencing a clogged drain. If you experience this at the ceiling of your unit, it can be attributed to a clog in the freezer section. Remove the divider and let the insulation thaw out and dry.

My Refrigerator is NOT Making Ice Cubes.

1. Check Connections

Make sure to check the hose connections to your refrigerator. This confirms that the water is getting to your unit.

1. Feeler Arm

It’s important that your refrigerator’s feeler arm is not sticking and that it’s not preventing the feeler arm to move.

1. Ice Maker Heater

Another possibility is that the heater might be stuck in the “on” position. You can try feeling around the ice maker mold, if it feels hot, your heater is on. The ice maker may be jammed. Contact a professional to diagnose this issue and repair it.

1. Water Inlet Valve

When the ice maker indicates ice, the switch closes an electrical circuit and energizes the water valve. If this part is malfunctioning, you will need to contact professional to diagnose and repair it if needed.  

My Refrigerator’s Water Dispenser Doesn’t Work

1. Dispenser Control Board

You may have a faulty dispenser control board. Contact a professional to diagnose the issue and let you know whether it needs to be replaced or not.  

1. Water Inlet Valve & Low Water Pressure From House Supply

When your refrigerator’s water dispenser isn’t working correctly, you should first check the water pressure that goes to your appliance. Your household may have low water pressure. You can test it using a water pressure test gauge. Contact a professional to diagnose the issue and confirm if it is your water pressure causing your water dispenser to malfunction.

1. Water Tube in the Refrigerator Door is Frozen

A refrigerator’s water tube may be frozen if the water supply tube freezes over. To find out if that’s the case is a bit difficult because it requires you to find the connection point in the tube. Then you would need to blow air through the tube and determine if it flows freely or not. If it does not flow through the tube, it may be frozen. Contact a professional to determine whether your refrigerator’s water tube in the door need to be thawed out or replaced.

1. The Dispenser Switch

If your refrigerator’s water dispenser is malfunctioning, you may have a faulty dispenser switch. These switches are in charge of a number of actions including what type of ice is made, ice cube disbursement, and water controls. The dispenser switch requires an ohm meter to test it. Contact a professional to diagnose the issue and to find out if you need your dispenser switch replaced.

1. The Water Filter

You will need to confirm if you have a clogged water filter if your water dispenser’s flow is not running regularly. Contact a professional about replacing your water filter. These filters should be replaced every six months to keep your drinking water clean and free of debris.

1. Door Switch

Another thing to check for this type of problem would be the functionality of the refrigerator’s door switch. You need this switch in order to turn on the light in your freezer and turn off the water dispenser when the freezer door is ajar. You will need to contact a professional to test and determine if your door switch needs replacing.

My Refrigerator’s Ice Dispenser Doesn’t Work

1. Dispenser Control Board

You may have a faulty dispenser control board. Contact a professional to diagnose the issue and determine if it needs to be replaced or not.  

1. Water Inlet Valve & Low Water Pressure From House Supply

When your refrigerator’s ice dispenser isn’t working correctly, you should first check the water pressure that goes to your appliance. Your household may have low water pressure. You can test it using a water pressure test gauge. Contact a professional to diagnose the issue and confirm if it is your water pressure causing your water dispenser to malfunction.

1. Water Tube in the Refrigerator Door is Frozen

A refrigerator’s water tube may be frozen if the water supply tube freezes over. To find out if that’s the case is a bit difficult because it requires you to find the connection point in the tube. Then you would need to blow air through the tube and determine if it flows freely or not. If it does not flow through the tube, it may be frozen. Contact a professional to determine whether your refrigerator’s water tube in the door need to be thawed out or replaced.

1. The Dispenser Switch

If your refrigerator’s water dispenser is malfunctioning, you may have a faulty dispenser switch. These switches are in charge of a number of actions including what type of ice is made, ice cube disbursement, and water controls. The dispenser switch requires an ohm meter to test it. Contact a professional to diagnose the issue and to find out if you need your dispenser switch replaced.

1. The Water Filter

You will need to confirm if you have a clogged water filter if your water dispenser’s flow is not running regularly. Contact a professional about replacing your water filter. These filters should be replaced every six months to keep your drinking water clean and free of debris.

1. Door Switch

Another thing to check for this type of problem would be the functionality of the refrigerator’s door switch. You need this switch in order to turn on the light in your freezer and turn off the water dispenser when the freezer door is ajar. You will need to contact a professional to test and determine if your door switch needs replacing.

My Refrigerator Doesn’t Defrost Anymore

1. Defrost Control Board

A control board runs several internal conditions and is responsible for activation of the defrost cycle. A defective control board might be the biggest reason your refrigerator is not transitioning to the defrost cycle. Also, ice may buildup on the evaporator coil which stops the refrigerator and freezer from keeping proper temperature inside of it. You can try checking the defrost heater and the defrost thermostat prior to replacing the control board.  Contact a professional to diagnose this problem and determine the solution.

1. Main Control Board

The main control board is essentially the “brain” for the unit controlling the defrost cycle, run time and compressor. The control board will need to be tested for functionality and if found defective must be replaced. Contact a professional to diagnose this issue.

1. Defrost Timer

The timer could be defective if your refrigerator isn’t defrosting anymore. Several times in the day the defrost timer should cycle the defrost heater to melt any frost buildup on the evaporator coils in the freezer. If your timer does not cycle on, then it might be faulty and require replacement. Contact a professional to diagnose this issue.

1. Defrost Heater Assembly

If your refrigerator is not defrosting this may be due to a defrost heater assembly failing. This could cause frost to accumulate on evaporator coils, eventually blocking the airflow resulting in the unit not cooling properly. Please contact a professional to properly diagnose the issue and replace the defrost thermostat if needed.    

1. Defrost Thermostat

Another reason your refrigerator may not defrost is due to a defective defrost thermostat. A refrigerator must have a working defrost thermostat in order to signal the defrost heater to melt the frost off the evaporator coils. If the thermostat is not working properly, it won’t be able to sense the lowering temperature of the coils and won’t turn on the heater. You may need this part replaced. Please contact a professional to properly diagnose the issue and replace the defrost thermostat if needed.  

1. Defrost Sensor with Fuse

If the defrost sensor fails, the fuse acts as a one-time-only fail safe for the sensor. If the sensor cannot shut off the defrost heater, the fuse will be blown once the set temperature is reached. This is a safety precaution in your refrigerator to keep harm from your unit by the heater. It is a one-time use type of thing. So, this issue will result in the replacement of the defrost senser.  

Defrost Drain Problems

1. Clogged or Freezing Defrost Drain

A clogged or freezing drain is blocking water flow to the bottom of the freezer and will cause defrost drain issues. It will make the defrost water drain and drip down to the bottom of the freezer. You may want to contact a professional to thaw away any ice or remove any debris that could be causing the clogged drain or you may need to replace the drain heater.

1. Drain Heater

If you are experiencing defrost drain problems, examine the defrost drain heater thoroughly. A dislocated or burnt out drain heater will cause the drain tube to freeze. You can try repositioning this part but most likely you will need to contact a professional to reposition it or replace the damaged part to correct the issue.

My Freezer is Cold, But My Refrigerator is Warm

1. Evaporator Coils Are Frosted Over

Try checking the defrost system for any issues. A key signal when trying to figure out if the refrigerator has defrost issues is to see frost on the evaporator coils. If your unit has frost you will need to check your defrost heater assembly, the defrost control, and the evaporator fan motor for any issues. Contact a professional to test these parts and to replace them if necessary.

1. Damper

Your damper is a door that opens and closes to allow cold air to flow from the freezer into your refrigerator unit. If it does not do this correctly, then there is not enough cold air entering your refrigerator to keep it cold. The damper may need to be replaced. Please contact a professional to diagnose and repair this issue.

1. Thermistor

The thermistor is a sensor that examines the temperature inside your refrigerator unit. If the part is found defective, the refrigerator will not cool as it should. Please contact a professional to diagnose and repair this issue.

1. Temperature Control Board

The temperature control board allocates voltage to the fan motors and compressor to keep them working correctly. Contact a professional to check your temperature control board for any problems.

1. Defrost Thermostat

The defrost thermostat must sense that the temperature is cold enough to activate the defrost heater in order for the defrost heater to activate and melt away any unnecessary frosting on the evaporator coils. If this is not a continuous cycle within your refrigerator, the frost can build up on the coils and prevent proper air flow inside the refrigerator.

1. Main Control Board

A possible reason for a freezer to remain cold as the refrigerator remains warm is a malfunctioning main control board. The main control board acts as a “brain” for the unit, controlling the defrost cycle, run time and compressor. Please contact a professional to diagnose and repair this issue.

Help! My Ice Maker Overflows!

1. Water Inlet Valve & Low Water Pressure From House Supply

When your refrigerator’s ice dispenser isn’t working correctly, you should first check the water pressure that goes to your appliance. Your household may have low water pressure. You can test it using a water pressure test gauge. Contact a professional to diagnose the issue and confirm if it is your water pressure causing your water dispenser to malfunction.

2. Ice Maker Assembly

If you are experiencing an overflow of water from the ice maker and the water inlet valve and water pressure are functioning normally, you may need to replace the entire ice maker assembly. Please contact a professional to diagnose the leak and advise you on whether you need a replacement.

My Refrigerator Light Doesn’t Work!

1. Light Bulb

If your refrigerator light does not turn on, the best thing to try first would be to replace the light bulb.

1. Light Assembly

If your refrigerator light does not turn on after you replace it with a new light bulb, this may mean the light assembly is broken. Contact a professional to replace your refrigerator’s light assembly.

1. Light Switch

If your refrigerator lights are not working, replace your refrigerator light bulb. If this does not work, check the power light switch.

1. Door Switch

If your refrigerator light is not working and you know it’s not the bulb or the power light switch, then it may be your door switch.

1. Light socket

If your refrigerator light is still not working after all of that, you will need find out if the light socket is defective. Contact a professional to diagnose your refrigerator correctly.

1. Light board

There is a check that your light board could be fault. You cannot replace the LEDs on this board, so the entire board will need to be replaced. Contact a professional to diagnose this issue and for replace of light board, if needed.